TERMS & CONDITIONS

This site is owned and operated by AMG Design and Print Ltd (“AMG Design and Print Ltd  “, “we” or “us”).

AMG DESIGN AND PRINT LTD
17 Simcox Court
Riverside Park
Middlesbrough
ENGLAND
TS2 1UX

Company No. 10838519
VAT No: 227363277

Written correspondence should be sent to the above address.

WARRANTIES

All our products are manufactured to the highest quality from leading clothing brands. As such, we are able to offer you a genuine warranty on all our products. All products are warranted against manufacturing defects. We reserve the right not to apply the warranty in cases of inappropriate use or when the product has been tampered with by a third party or interventions by non-authorised personnel.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to AMG Design and Print Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of AMG Design and Print Ltd . You may not modify, distribute or re-post anything on this website for any purpose.

ACCURACY OF CONTENT

AMG Design and Print Ltd  has taken every care in the preparation of the content and visual appeal of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT unless stated otherwise, and where applicable. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

DAMAGE TO YOUR COMPUTER

AMG Design and Print Ltd endeavours to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. AMG Design and Print Ltd shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

ONLINE CARD PAYMENT

We take payment from your card at the time we receive your order, once we have checked your card details. Fraud checks may be conducted on our orders. This involves checks on details provided during the order process including the address details. This may involve your details being passed to a 3rd party fraud checking company. On occasion we may ask for additional information in order to process your order. We will conduct this process as quickly as possible however on occasion dispatch of goods may be delayed. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Title to any products you order on this website shall pass to you on delivery of the products, provided that we have processed and received payment in full for the products. All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges unless expressly stated otherwise. All credit card transactions are taken in the UK and our transaction currency is in UK Pounds (£).

TELEPHONE ORDERS

Orders placed over the telephone undergo additional security checks once the order has been placed – this is to protect AMG Design and Print Ltd and cardholders against credit card fraud. Furthermore occasionally we will contact you after a telephone order has been placed to request additional information, such as a copy of a utility bill or other proof of address – until we have this information we will be unable to process your order, and if it is not forthcoming within approximately 10 business days the order will be automatically refunded. We apologise for the inconvenience caused to genuine customers but we need to protect you and ourselves with these fraud prevention measures.

AVAILABILITY

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

ORDERING ERRORS

You are able to correct errors on your order up to the point at which you click on “submit” or “make payment” on the final page of our ordering process. Goods cannot be cancelled if the personalisation process has commenced.

DELIVERY OF ORDERS

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout. We make every effort to deliver goods within the estimated time-scales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched. We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

CAN I PICK UP MY ORDER FROM YOUR SHOP/OFFICE?

Orders can be collected free of charge. We will notify you be telephone or e-mail when orders are ready for collection.

DOES AMG DESIGN AND PRINT LTD HAVE A RETAIL SHOP/STORE?

Goods are available to vie from our trading address.  We do not hold stock of every item due to the vast range of products we have access to. In the event you wish to view goods before purchasing please call ahead and we will endeavour to have a stock of the required item available.

ACKNOWLEDGMENT AND ACCEPTANCE OF YOUR ORDER

If you have supplied us with your email address, we will notify you by email or by phone to acknowledge your order. Please note that this e-mail or phone call is not an order confirmation or order acceptance from AMG Design and Print Ltd. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

CHANGING OR CANCELLING ORDERS

In the first instance please call or email us with your change / cancellation details. If your order has not yet been received then this will be possible Free of charge. If you have received the order and you wish to change / cancel goods we will apply a charge based upon the direct cost to recover and/or redeliver goods. We request that changed / cancelled items are returned in their original packaging.

RETURNS POLICY

Delivery discrepancies: Any discrepancies must be reported as soon as is reasonable after delivery, preferably within 24hrs. On arrival, if packaging appears damaged it is recommended that this is marked on the delivery note before you sign. Missing items: On delivery: Should an item be missed or appear not delivered then we request that you notify us as soon as possible, preferably within 24 hours of initial receipt of delivery.

FAULTY GOODS

Faulty/Damaged goods must be reported as soon as is reasonable after the delivery, preferably within 24 hours of receipt of goods. Contact us with a full description and photographs of the fault, using our damaged items form. We will contact you to arrange repair, replacement or refund of your damaged items provided you notify us within 14 days of receipt of your items, or if a valid warranty period still applies.

UNWANTED GOODS / WRONGLY ORDERED

In the unlikely event you should want to return an item to us please complete our “Model Cancelation Form For a Distance Contract”.  You have 30 working days from receipt of your order in which to notify us if you want to return items for a refund. AMG Design and Print Ltd will deduct from any refund the cost of recovering goods from customers. Items must be returned unused and in a saleable condition, and packaged in their original packaging or packaging of equivalent quality. We cannot accept returns on personalised good unless they are faulty or damaged. A completed returns form must be attached to the returned items. If these conditions are not met we may make deductions from refunds to cover the associated costs of processing returned items.

When returning items please allow 10-14 days from the date of collection for your refund to be processed, we will send you an email to let you know when your refund has been processed. Refunds will be credited to your original method of payment.

LIMITATION OF LIABILITY

We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

EXCLUSIONS OF LIABILITY

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of AMG Design and Print Ltd or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

CHANGES TO LEGAL NOTICES

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

CUSTOMER SERVICE CONTACT INFORMATION

AMG DESIGN AND PRINT LTD

17 Simcox Court
Riverside Park
Middlesbrough
ENGLAND
TS2 1UX
strong> Telephone number: 01642 083402

E-mail address: sales@amgdesignandprint.co.uk